My husband spoke with Steve by chance at the dealership and found him to be a helpful nonsense sales associate. Capital had a vehicle on the lot that I was interested in. He suggested I speak with Steve regarding trading in my vehicle because they had what I was looking for. I emailed Steve and explained what I wanted and what my considerations were for a new vehicle. He responded quickly and was willing to text back and forth with me so I did not need to carve time out of my work week to spend time at the dealership. He appreciated my time and honoured everything he said he would. He was very responsive to my questions and respected my wants and needs without any coercion or pressure. He made the process easy and there were no surprises. Adrian had my financing all prepared and ready for my arrival making things seamless. He too was very helpful. I have absolutely no complaints with the service I received from both Steve and Adrian If you want a fair nonsense experience I recommend speaking with Steve.
a month ago
Had a great experience buying a car at capital. The finance manager Carlo was wicked and helped me out very well. I think the higher end management could do a better job keeping customers happy and not going back on their word, if they ask for a certain amount down then change the amount they want cause they feel after they are “ losing money “. Sometimes felt like they just want to collect cars and not make a deal. But Carlo was great and helped get us a great deal on a great car so we appreciate him! Also in service want to give a big shout out to paul as he is awesome and goes the extra mile to make sure your taken care of. Go see him for any of your service needs!!
6 months ago
Amazing customer service. Not only were they able to get me in quickly to diagnose the problem, but also made the time to get it fixed as well. Also the kid that gave me a ride while they worked on my car was awesome. Super personable and could tell he really cared about his job. I got recommended to this shop and super grateful I did. Thanks guys! I’ll be back
6 months ago
Excellent Service! Justin went out of his way to get all information on all the vehicles we were considering! Each step of this new purchase was flawless! We certainly appreciated the great Customer Service! Would highly recommend this dealership to others! Thank You Capital Chrysler your sales & finance team are great! Keep up the excellent work!
8 months ago
Steve was awesome! He was very helpful, courteous and worked hard to get the deal done. It only took a couple of days and I even got to know a little about him in that short time ... he's a good Ukrainian family man and it's his birthday today! Thanks to Steve for all of his help! Sure hope with this 5 Start review that the boss gives him a nice birthday bonus or a least a sweet cake with some wine 🎂🍰🥂🎉 I will definitely recommend him to others and return to him for future purchases. Many thanks from Granny Gale 👵😂
a year ago
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